Business Manager - Lahore

JOB RESPONSIBILITIES

· To launch the banks Credit Card business in Pakistan.

· Drive acquisition numbers as per defined targets through various acquisition channels.

· Take new initiatives of introducing innovative features and Value Added Services (VAS) for customers to increase the “spend” and take bigger share of the market.

· Manage costs by implementing out of the box initiatives.

· Drive Service Quality initiatives to set the benchmark for the industry

· Liaison with Visa and other related partners.

· A high level executive job that requires leadership skills to drive the most challenging consumer product i.e., cards in a highly stagnant, competitive and cluttered market like Pakistan. This requires continuous up-gradations and introduction of new initiatives, VAS and sub product types to induce more sales and to focus on existing customers for portfolio profitability and retention.

· To manage countrywide credit card business with bottom line responsibility including cards acquisition, spend stimulation, attrition management, loyalty, expenses etc.

· Develop credit card team & ensure profitable growth through sustained acquisition numbers & by booking a quality portfolio.

PROFESSIONAL QUALIFICATION / EXPERIENCE

· MBA major in Finance / Marketing (from a recognized University).

· Ability to work under pressure.

· Good interpersonal, communication and negotiation skills.

· In current position for at least 24 months with satisfactory performance record. (Exceptions to this 24 months requirement can be made by the Functional Head & Head of HR and should be consistent with company business needs.)

· Meet the qualifications and experience listed for the position on the job posting.

· People and Team Management skills.

· Leadership and motivational skills.

· Minimum 7 years of banking experience of which at least 5 years should be in credit card related business.

· Awareness of the consumer sales process, consumer banking products.

· Good knowledge of prudential regulations, banking and audit practices and procedures.

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