Business Manager - Lahore

JOB RESPONSIBILITIES
· To launch the banks Credit Card business in Pakistan.
· Drive acquisition numbers as per defined targets through various acquisition channels.
· Take new initiatives of introducing innovative features and Value Added Services (VAS) for customers to increase the “spend” and take bigger share of the market.
· Manage costs by implementing out of the box initiatives.
· Drive Service Quality initiatives to set the benchmark for the industry
· Liaison with Visa and other related partners.
· A high level executive job that requires leadership skills to drive the most challenging consumer product i.e., cards in a highly stagnant, competitive and cluttered market like Pakistan. This requires continuous up-gradations and introduction of new initiatives, VAS and sub product types to induce more sales and to focus on existing customers for portfolio profitability and retention.
· To manage countrywide credit card business with bottom line responsibility including cards acquisition, spend stimulation, attrition management, loyalty, expenses etc.
· Develop credit card team & ensure profitable growth through sustained acquisition numbers & by booking a quality portfolio.


PROFESSIONAL QUALIFICATION / EXPERIENCE
· MBA major in Finance / Marketing (from a recognized University).
· Ability to work under pressure.
· Good interpersonal, communication and negotiation skills.
· In current position for at least 24 months with satisfactory performance record. (Exceptions to this 24 months requirement can be made by the Functional Head & Head of HR and should be consistent with company business needs.)
· Meet the qualifications and experience listed for the position on the job posting.
· People and Team Management skills.
· Leadership and motivational skills.
· Minimum 7 years of banking experience of which at least 5 years should be in credit card related business.
· Awareness of the consumer sales process, consumer banking products.
· Good knowledge of prudential regulations, banking and audit practices and procedures.

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